Looking for assistance with FlexFund? Contact our support team at either the contact number listed below or by emailing one of our FlexFund departments directly.
General Questions or Concerns Related to FlexFund
General questions or concerns related to FlexFund.
- How can I cancel pay at close from a specific transaction?
- The customer is not able to sign the Pay at Close agreement. Can you please assist?
- I have updated the inspection fees. What steps do I need to follow so the necessary adjustments are made inside the Pay at Close process?
- I want my Guardian Pay at Close email event to be sent out from my company email and not my personal email. How can I accomplish this?
Questions or concerns related to closing or title for FlexFund.
- Agents can use this contact information to provide their client’s closing company information
Questions or concerns related to FlexFund payments from Guardian
- I received a check from the closing company. What should I do with it?
- I have questions about the amount funded for my FlexFund transactions.
- The amount of an inspection was updated.
- When will a specific transaction be funded?
- How does the funding process work?
Questions or concerns related to collection for payment from homebuyers on inspections using FlexFund
- How is Guardian affiliated with the homebuyer’s home inspection?
Questions from closing/title companies regarding invoices.
- Is the invoice added to the homebuyer’s closing documents?